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Privacy Policy

Welcome to London Private Ultrasound.com

London Private Ultrasound is the trading name for Ultrasound London Limited.

Important Information

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, appearance, layout, look, and graphics, and any reproduction is prohibited.

All of our ultrasound scan services are optional and you will be provided with either a “Medical Follow-Up” or “No-Further-Action” recommendation result on the day. You must be at least 18 years old at the time of booking your scan and you may be asked to provide identification before scan.

Other than pregnancy, you should have no existing medical condition and You should tell us of any treatment pending related to the scan service you are booking.

The ultrasound practitioner performing your scan will act upon their “duty of care” towards you and, if requested, with your permission, we will provide a copy report to your GP or other healthcare professionals.

Please note if a blood test result is required in combination with your scan, this may take –

up to 12 working days.

Privacy Policy

This website is brought to you by “London Private Ultrasound” From here forth referred to as “LPU”. The privacy of users of this website is important to us so we request that you read this Privacy Policy carefully as it contains important information.

For the purposes of “GDPR” (the General Data Protection Regulation), “LPU”. (‘we’ or ‘us’) are the ‘data controllers’ (i.e. the company who is responsible for, and control the processing of, your personal data).

We collect information from individuals as follows:

  1. Patients who are referred to us via their General Practitioner, Clinical Commissioning Groups, or Private referral.
  2. Private individuals that contact us for ultrasound scanning services.

“LPU” holds the following personal information:

  • Your address
  • Your email address
  • DOB
  • Your GP surgery 
  • Contact telephone number
  • Any contact Ultrasound Scanning Services has had with you
  • Your referral from your GP
  • Appointments 
  • Clinic visits 
  • Consent form
  • Your ultrasound report
  • The “patient satisfaction survey”
  • “Patient information form” you fill
  • In general, all the information you provide us

Your information is kept in paper or electronic format (or both) and we use a combination of working practices and technology to ensure that your information is kept confidential and secure.

“LPU” uses the information collected from you, to provide quotations, make telephone contact and to email you marketing information, which we believe may be of interest to you. When making initial contact, you consent to London Private Ultrasound to maintaining a marketing dialogue with you until you opt out, (you can do this at any stage). Some personal data may be collected about you from surveys and the forms you complete, from records of our correspondence and phone calls and details of your visits to our website. 

We will use your personal data for following purposes:

  • Administration
  • To help us identify you and any accounts you hold with us
  • Fraud prevention and detection
  • Quality of service and statistical analysis surveys
  • Customer profiling and analysing your purchasing preferences
  • Billing and order fulfilment
  • To notify you of any changes to this website or our services which may affect you
  • Security vetting
  • Improving our services

To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Whilst we will use all reasonable efforts to protect your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from or to you via the internet.

We will never sell or share your personal or health data with any third-party company for the purposes of generating income.

Any information we have about you is stored and processed under our data protection policy, in line with the Data Protection Act 2018.

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

Cookies

By using our website, you consent to our website Terms and Conditions of Use and Cookie Policy (unless you disable the cookies). We will not collect personal data unless you actively provide that personal data to us which you may only do if you agree with this privacy policy and you do by submitting your details.

We may also obtain information about your online activities and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer. Cookies are used for several reasons:

  • To recognise you whenever you visit this website
  • To speed up access to this website (so you do not have to log on each time)
  • To store your personal preferences
  • To build a profile about you
  • To better target our marketing and advertising campaign

The vast majority of web browsers accept cookies. However, you can always change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website.

To find out more about cookies and how to disable them please go to: www.aboutcookies.org.uk

Complaints

We take client satisfaction very seriously and want everyone who uses our services to feel they have had good quality service. If for any reason you are not happy with any of our services provided then we would like to hear from you so that we can look into the matter further and do what is necessary and appropriate to make this right.

To contact us directly please email  customercare@londonsono.com

Once contacted, a team leader will be assigned to look into the matter further and they will be your main point of contact until the matter is resolved.

Submitting Patient information

The information you submit is taken as the truth and will form your medical information which we will keep in your file.

  • Clicking on the submit button on any of the forms below is same as signing that form and constitute as an “electronic signature”.
  • Patient Information.
  • COVID-19 Questionnaire.
  • Transvaginal Consent.

Changes to this Policy

From time to time, we may review this policy as we aim to meet high standards. We may update our security and privacy policies from time to time and suggest that you check this page periodically to review our latest policies.

Contact us

Please contact us if you have any questions about our privacy policy by:

London Private Ultrasound

The London Welbeck Hospital

27 Welbeck Street

London W1G 8EN